Andave’s Code of Conduct

Commitment

• We are committed to being the most client focused, quality controlled cabinet company in Australia.

Ownership

• We accept responsibility for all actions/outcomes that are agreed to be unsatisfactory by all parties involved.

Integrity

• We always speak the truth. What we promise is what we deliver.
• We only ever make agreements we are willing and intend to keep.
• We communicate any potential missed commitments at the first opportunity.
• We clear up all broken agreements immediately.

Excellence

• Good enough isn’t ‘good enough’. We always deliver products and service of exceptional quality.

Communication

• We always speak positively of our team members, our clients and peers.
• We take responsibility for responses to our communication
• We always apologize for upsets first and then look for a solution.
• We only ever discuss concerns in private with the person involved.

Success

• We focus our attention on the successful outcome of whatever we are doing.
• We display pride, prosperity, competence and personal confidence.

Education

• We are always willing to learn from our mistakes.
• We will always strive to learn, grow and master so we can help fellow team members and clients learn and grow
• We act as educators to allow our clients to make their own intelligent decisions about their job, remembering it is their job.

Team Work

• We are willing to do whatever it takes to stay together and achieve team goals.
• We focus on cooperation and always come to a resolution, not a compromise.
• We are flexible in our work and able to change if what we are doing is not working.
• We ask for help when we need it and are compassionate to others who ask us.

Balance

• We have a balanced approach to life remembering that our spiritual, social, physical and family aspects are just as important as our financial and intellectual ones.

Fun

• We view life as a journey to be enjoyed and appreciated and we strive to create an atmosphere of fun and happiness so all around us enjoy it as well.

Systems

• We always look to the system for a solution. If a problem arises we will look for a system correction before we look for a people correction.
• We follow the system exactly until a new system is introduced.
• We suggest system improvements at the first opportunity.

Consistency

• We are consistent in our actions so that our customers can feel comfortable in dealing with us at all times.